Screamin1550,
We deeply apologize for the confusion you have faced over buying a new boat. We will be glad to answer some of your questions.
1. Yes, we were back ordered for about 7 to 8 months at various times in 2016, 2017, 2018 and 2019. With the expansion today, we are building more product than we were then and we have managed the offseason backorder. The in season order term length is yet to be seen, though we can manage even more production if staff can be achieved. We do have floor capacity for 40% more product than we are building today.
Theres a good chance that the dealership in question had no (0) stocking orders in our system which could be managed by them. We have a system whereby a dealership can order their stocking inventory and they have a percentage of those orders that can be redirected to fill consumer orders. This works for those major stocking dealers and those dealers which have regular inventory orders in our system. It also guarantees that inventory is on dealerships floors to sell and show for selling off of. Those dealers which don’t order a larger program commitment, we have three tiers, can not rotate those orders, as they have no open orders.
2. We assume this dealership is no longer a dealership and we are not going to open that conversation. We apologize if that places you in a situation of compromise, though if we have the dealership right, we have no sold orders in our system for delivery. A deposit should only be asked for when an order is placed.
3. Dealerships can order boats for those outside their sales district and we do not regulate where they sell them to. We do like to see dealers succeed in their regions, though we don’t regulate it. We only internally regulate publishing online pricing that is not listed as MSRP or MAP. There are simply too many options to get comparable prices online, with the variety of range.
4. Unfortunately dealerships are the same for all brands, we have dealers who follow up and work hard, and we have some that deal more on walk in traffic. Some really don’t do well with online, others are great with every media and communication tool.
We would be glad to connect you and we can keep that confidential. We can give you a variety of dealers who carry the engine brand your after and we can build the order sheet to match whatever equipment you want. We can’t sell you a boat, and we won’t sell you a boat. We will place you in contact with the dealership of your choice, who has the products your desire. We would be glad to help in any manner we can.
We would give you the contact to the dealership locations and options,
The IM system here works and we can communicate through that.
BCB
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