Not doubt he does have a lot on his plate. Just try to pretend your in my situation. I was raised to be a man of my word. I continue to raise my son that way. Mr. Pierce has many people that work for him. He has a secretary, I am not certain but I’d venture to guess he has a smart phone. It is very easy to set reminders to remind yourself of things your supposed to do. A simple call from somebody at Basscat to check in and arrange a time to look at the boat would have prevented all of this. Still besides the response to me on the forum I have heard nothing. I am sure Mr. Pierce is a fine man. Even good people make mistakes and drop the ball. Why not a simple, man we messed up and I apologize. At this point my problem has nothing to do with the boat.