Seems like it took me 4 hours give or take. As far as price I really dont remember but I think it was somewhere in the $2500 range. I had all new seats, carpet, new trolling motor, electrical problems fixed , and the top cap buffed out. I was amazed when I picked it up. As far as how to set up an appointment, I called the factory and set up a drop off time and date. Cant wait to get mine back there for a makeover.