Hi, I have the new Tour Pro and it is paired with a Hummingbird Helix 12 Mega 12 Di. It does not seem to work with the built in universal Motorguide transducer. I can only get a poor bottom reading on the Airmar medium transducer setting and no Down Imaging. This is not the correct setting but none of the other ones even get a bottom reading. I have tried to set the frequency settings on each of the transducer options but to no avail. I am not the best with electronics but this should not be this difficult. Any help would be appreciated. By the way this is a new 2021 Bass Cat and came this way from the factory. thanks in advance.